How Shopify POS Works - Complete Guide
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How Shopify POS Works: Everything You Need to Know in 2025
If you're running a retail store and an online business, using two separate systems can get messy. That’s where Shopify POS (Point of Sale) comes in—a powerful tool that helps you manage your in-store and online sales all in one place.
In this guide, you'll learn exactly how Shopify POS works, its features, benefits, and whether it’s the right solution for your business in 2025.
✅ What is Shopify POS?
Shopify POS is a Point of Sale system that allows you to sell products in-person using the same Shopify platform that runs your online store. It connects your inventory, orders, customers, and payments across retail locations and your Shopify website.
Whether you're selling at a physical store, pop-up shop, or a local market—Shopify POS helps you handle it all.
🧠 How Shopify POS Works: Step-by-Step
Let’s break down how the Shopify POS system works:
1. Sign Up for Shopify & Install POS App
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Start by creating a Shopify account.
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Download the Shopify POS app on your smartphone or tablet (iOS or Android).
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Log in with your Shopify credentials.
2. Connect POS Hardware (Optional)
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For in-store sales, you can connect Shopify POS hardware like:
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Barcode scanner
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Receipt printer
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Cash drawer
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Shopify POS Go (all-in-one device)
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These devices sync with your Shopify POS app to make checkout faster and smoother.
3. Add Products to Your Store
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You can import or add products directly from your Shopify dashboard.
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Product details, pricing, and inventory are automatically synced across your online store and POS system.
4. Start Selling In-Store
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With Shopify POS, you can:
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Scan items or select them manually.
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Apply discounts, promo codes, or taxes.
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Accept multiple payment methods (cash, card, Apple Pay, etc.).
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Email or print receipts.
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5. Track Inventory in Real-Time
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Every sale made through Shopify POS updates your store's inventory instantly.
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This helps avoid overselling and keeps your stock levels accurate across channels.
6. Manage Customers & Loyalty
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Collect customer information at checkout.
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Offer loyalty programs, gift cards, and customer profiles using Shopify POS Pro.
⚙️ Shopify POS Features You Should Know
Here are some powerful Shopify POS features that help retailers streamline their sales:
Feature | Description |
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Unified Dashboard | Manage all online and in-store sales from one Shopify admin. |
Real-Time Inventory Sync | Automatic updates across channels. |
Staff Permissions | Set roles and limit access for employees. |
Mobile Checkout | Sell anywhere using your smartphone or tablet. |
Customer Profiles | Track past purchases and reward loyal buyers. |
Multiple Locations | Manage sales and inventory across different retail outlets. |
🧾 Shopify POS Hardware: What You Need
To create a complete Shopify POS setup, consider these hardware options:
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Shopify POS Go: All-in-one device with barcode scanner and payment terminal.
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iPad Stand: For countertop checkouts.
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Barcode Scanner: For fast item lookup.
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Receipt Printer: Print purchase receipts on the spot.
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Cash Drawer: For secure cash transactions.
💡 Note: You can purchase official Shopify POS hardware from the Shopify Hardware Store.
💸 Shopify POS Pricing (2025)
Plan | Features | Price |
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Shopify POS Lite | Basic features, included in all Shopify plans | Free |
Shopify POS Pro | Advanced features like smart inventory, staff management, and analytics | $89/month per location |
🛒 Who Should Use Shopify POS?
Shopify POS is ideal for:
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Brick-and-mortar stores with an online presence
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Pop-up shops and events
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Retailers managing multiple locations
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Businesses that want real-time inventory and unified reporting
🚀 Final Thoughts: Is Shopify POS Worth It?
If you're looking for a seamless way to manage online and in-store sales, Shopify POS is an excellent choice. With its intuitive interface, powerful features, and real-time syncing, it simplifies retail operations and improves the customer experience.
As retail continues to evolve in 2025, integrating your eCommerce store with a modern POS system like Shopify POS will help you stay competitive and scalable.
Need Help Setting Up Shopify POS?
At RootSyntax, we specialize in Shopify development and POS integration. Whether you're opening your first store or scaling to multiple locations, we’ll ensure everything runs smoothly.
👉 Contact Us Today for a free consultation.