How to Handle Taxes and GST in Shopify (Especially for Indian Sellers)?

How to Handle Taxes and GST in Shopify (Especially for Indian Sellers)?

Q&A Guide for Shopify Tax Setup, GST Configuration & Invoicing for Indian Businesses


Q: Does Shopify Support GST for Indian Stores?

A: Yes. Shopify fully supports GST configuration, tax-inclusive pricing, and invoice generation suitable for Indian eCommerce businesses.

You can:

  • Add GSTIN (Goods & Services Tax Identification Number)

  • Apply CGST, SGST, IGST based on state rules

  • Set tax-inclusive product prices

  • Use apps to create GST-compliant invoices


Q: What’s the Difference Between CGST, SGST, and IGST?

Tax Type When It Applies Example
CGST + SGST Intra-state sales (within same state) Seller & buyer in Gujarat
IGST Inter-state sales (across states) Seller in Maharashtra, buyer in Delhi

Shopify lets you define these automatically based on customer’s shipping address.


Q: How Do I Enable Taxes in Shopify?

Follow these steps:

  1. Go to Settings → Taxes and Duties

  2. Click “Set up” under India or relevant region

  3. Add your GSTIN and business address

  4. Enable “Include tax in product prices” (if needed)

  5. Shopify will auto-apply:

    • 5%, 12%, 18%, 28% GST rates based on product type

    • Correct tax type (CGST+SGST or IGST)


Q: How Do I Set Different GST Rates for Different Products?

  1. In your Products section, open a product

  2. Scroll to “Tax Settings”

  3. You can create custom tax overrides (if needed)

📌 Example:

  • Books (0% GST)

  • Electronics (18% GST)

You may need a tax override if your product doesn't fall into default GST categories.


Q: How to Show GST Breakdown on Invoices?

Shopify’s default invoices are basic. To get detailed GST invoices, use apps like:

App Features
Advanced GST Invoice Shows GST split, auto-calculates CGST/SGST/IGST
Zoe GST Invoice India Bulk download, HSN/SAC support, logo on invoices
GST Invoice India by WebPlanex Perfect for Indian B2B sellers
Order Printer Pro Custom invoice templates, branding options

đź§ľ Most apps let you download PDFs and send them via email automatically.


Q: Can Shopify Auto-Calculate GST Based on State?

Yes. When a customer enters their address:

  • If shipping within the same state, Shopify applies CGST + SGST

  • If shipping to another state, it applies IGST

It depends on:

  • Your store’s business address

  • Customer’s shipping address

âś… This is auto-handled after tax setup is complete.


Q: Can I Sell Tax-Inclusive Products (MRP Pricing)?

Yes! In India, most consumer goods follow MRP pricing (inclusive of tax).

Here’s how to set it up:

  1. Go to Settings → Taxes → Tax Calculations

  2. Check the box: “All prices include tax”

  3. Shopify will auto-calculate the tax portion from the total price

Example: ₹1,000 with 18% GST will show:

  • ₹847.45 as base price

  • ₹152.55 as GST

  • ₹1,000 as total


Q: What About GST Invoicing for B2B Orders?

If you’re selling to registered businesses:

  • Enable GST invoice apps with fields for:

    • Buyer’s GSTIN

    • Place of supply

  • Allow customer to enter their GST number at checkout (custom checkout field)

  • Provide tax-compliant downloadable invoice

đź’ˇ You may need a Shopify Plus plan for advanced checkout customization or use apps like Helplama or Custom Fields.


Q: What Are HSN/SAC Codes and Where to Add Them?

  • HSN (Harmonized System of Nomenclature) – for physical goods

  • SAC (Service Accounting Code) – for services

Shopify doesn't support native HSN/SAC fields yet, so:

  • Use invoice apps that let you add HSN/SAC per product

  • Some apps like Zoe GST Invoice support this feature


Q: Do I Need to File GST Separately?

Yes. Shopify doesn’t file GST for you.

You (or your accountant) will need to:

  • Export orders

  • Calculate output tax

  • File GSTR-1, GSTR-3B, etc. via GSTN or your CA/accounting software

Use Shopify reports + invoice app exports to simplify this.


Conclusion: A Proper GST Setup = Compliance + Customer Trust

Selling in India means being GST compliant from day one. Shopify makes it easier, but using the right apps and settings ensures peace of mind — and avoids penalties.


🇮🇳 Want Expert GST Integration with Shopify?

At RootSyntax, we help Indian sellers set up GST correctly, from tax mapping to invoice generation. Let us configure your store for GST →

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