The Best CRM Integrations for Scaling Shopify Stores
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The Best CRM Integrations for Scaling Shopify Stores
As your Shopify store grows, managing customer relationships becomes more complex—and more critical. That’s where a solid Customer Relationship Management (CRM) system comes into play.
But not just any CRM will do.
You need a CRM that integrates seamlessly with Shopify, supports automation, tracks customer interactions, and helps you personalize marketing at scale.
In this guide, we’ll explore the best CRM integrations for Shopify stores in 2025—so you can make smarter decisions, increase retention, and drive more revenue.
🔍 Why You Need a CRM for Your Shopify Store
A CRM lets you:
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Centralize customer data from all touchpoints
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Track interactions across email, chat, and social
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Automate email campaigns and follow-ups
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Segment audiences for targeted marketing
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Align sales, support, and marketing teams
With the right CRM integration, your Shopify store becomes customer-obsessed by default—without manual data entry.
🏆 Top CRM Integrations for Shopify in 2025
1. HubSpot
Best for: All-in-one marketing, sales, and service automation
Why it works:
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Deep Shopify integration via native app
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Automate abandoned cart emails, product follow-ups, and more
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Powerful segmentation and analytics tools
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Free CRM plan available for small stores
HubSpot is ideal for stores ready to scale and invest in full-funnel automation.
2. Klaviyo
Best for: Email & SMS marketing automation
Why it works:
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Native Shopify integration with real-time data sync
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Advanced segmentation based on browsing/purchase behavior
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Drag-and-drop flows for welcome emails, post-purchase series, and more
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Deep analytics for campaign performance
Klaviyo feels like a CRM and email marketing tool rolled into one—perfect for DTC brands.
3. Zoho CRM
Best for: Affordable CRM with sales automation
Why it works:
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Shopify integration via third-party apps like Zapier or Automate.io
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Multi-channel communication: email, live chat, phone
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Powerful reporting dashboard
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Budget-friendly for startups and SMEs
If you're looking for value without sacrificing functionality, Zoho is a solid choice.
4. Salesforce
Best for: Enterprise-level scaling
Why it works:
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Custom integration with Shopify via Mulesoft or third-party connectors
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Deep reporting, lead scoring, and campaign automation
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Ideal for complex teams and B2B setups
Salesforce is robust, but may be overkill for small stores.
5. ActiveCampaign
Best for: Behavioral email automation & sales pipelines
Why it works:
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Shopify integration pulls in detailed customer data
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Visual journey builder for automation
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CRM with sales pipelines and task management
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Affordable pricing tiers for scaling stores
Great for stores serious about lifecycle marketing and CRM in one dashboard.
6. Pipedrive
Best for: Sales-focused Shopify stores
Why it works:
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Lead and deal tracking made simple
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Shopify data integrated via apps like Zapier or Make
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Visual sales pipelines for outreach and follow-up
If your store has a B2B or high-ticket component, Pipedrive can keep your sales team on track.
🔄 How to Choose the Right CRM for Your Shopify Store
Ask yourself:
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Do you need full marketing automation or just sales tracking?
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Are you planning to scale to B2B or international markets?
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What’s your budget for monthly CRM tools?
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Do you prefer a native Shopify app or a flexible integration (via Zapier, etc.)?
Always start with your goals—not just features.
🛠 Need Help Integrating a CRM with Your Shopify Store?
At RootSyntax, we specialize in Shopify + CRM integrations that are clean, efficient, and tailored to your business goals. Whether you want to set up Klaviyo flows, sync data with Salesforce, or automate sales pipelines with Zoho or HubSpot—we’ve got you covered.
✅ Want to streamline customer management and boost sales?
👉 Contact RootSyntax for a free CRM integration consultation.